Shippings

Once you have purchased you will receive an email with your order confirmation. Make sure the delivery address for your order is correct and that the confirmation email has not entered the junk mailbox.

The following table contains information on the estimated periods of reception, shipping and delivery for LEGO Education ROBOTIX orders:

LocationDeliveryCost
Spain (Peninsula)
for purchases over 50€ (excluding VAT)
1-2 days Free
Spain (Peninsula)
for purchases less than 50€ (excluding VAT)
1-2 days 6,05€
Balearic Islands 2-4 days 14,45€
Canary Islands / Ceuta and Melilla * 2-4 days 27,50€

IMPORTANT: During Christamas period (from 15th desember 2017 to 15 january 2018), the transportation service can't guarantee the delivery in 1-2 working days. 

Additional notes

  • The delivery of the purchased products is done through a messaging provider.
  • Orders are sent only on weekdays. The days are Monday through Friday, excluding national holidays in Spain.
  • The estimated delivery apply to orders paid by credit / debit card before 13h. Delivery for orders paid by bank transfer may be higher because they require receipt of the deposit.
  • We do not deliver to PO Boxes.
  • Customs and taxes are not included in the Canary Islands, Ceuta, Melilla and destinations outside the EU Payable destination. Check the amount of taxation in each country.
  • For 21% VAT exemption on sales intra (within the EU) need an ID or VAT number, registered in intra-Community transactions.
  • If for reasons of size or weight of the shipment is required customization transportation costs, we will send you an email with a new quotation for acceptance.

Returns

LEGO® Education ROBOTIX returns are permitted only in case the product is defective. All our products have a manufacturer warranty of 2 years.

If you have any questions you can ask help to our customer service contact us at shop@robotix.es or +34 933 042 505.